Associate (Brokers & New Markets)
Nine Mile
Sydney CBD, Australia (Office-based)
Nine Mile is an electronic principal trading firm focused on market-making and arbitrage opportunities globally. Technology is at the forefront of our business, powering Nine Mile’s unified global trading platform and the micro-decisions required for successful trading.
Nine Mile’s scale and efficiency allow us to be nimble, responding quickly to market opportunities and regulatory changes, whilst operating within a robust operational risk management framework.
At our heart, it’s our people that power Nine Mile – our strategy, technology, and relationships. We are proud to have a team of highly motivated, intelligent individuals who strive to solve complex problems through creative, sophisticated technology in an open, meritocratic environment.
Role Overview
This is a newly created, high-visibility role established to support the company’s expansion and represents a genuine opportunity to build and shape the function from the ground up.
The successful candidate will be structured, accountable, and bring momentum to an area that will grow into a larger team as the business scales. This is an office-based role, working from our Sydney CBD office. This role is ideal for a highly organised, diligent self-starter who is comfortable taking ownership of a process, identifying gaps, and implementing improvements without waiting to be told what to do.
Key responsibilities include:
- Own and maintain visibility over the status of all brokers onboarding applications from initiation through to completion, using clear tracking systems and reporting.
- Manage the full pipeline of onboarding applications, ensuring all required documentation, approvals, and steps are progressed accurately and efficiently.
- Proactively chase outstanding items, follow up with all relevant parties, and ensure no application stalls or falls through the cracks.
- Act as the primary point of contact between Nine Mile traders and external broker firms, ensuring clear, timely, and professional communication in both directions.
- Assess and prioritise onboarding activity according to evolving business and trading requirements, balancing competing demands to protect critical timelines.
- Identify potential bottlenecks or risks to onboarding timelines early and take proactive action to resolve them before they impact the business.
- Assist with Issuer listings on the ASX and Cboe, supporting the coordination and progression of listing-related requirements.
- Driving key strategic initiatives across the business.
- Shape and define the onboarding function as the company grows, laying the groundwork for what is expected to become a team function, including future process documentation and handover materials.
What You Will Bring
- Prior experience in broker onboarding, client onboarding, KYC/AML processes, or a related operations/compliance function.
- Experience working within financial services, trading, or brokerage environments.
- Familiarity with onboarding or workflow tracking systems (e.g. CRM, ticketing, or project management tools).
- Highly diligent, detail-oriented, and organised, with a strong ability to manage multiple applications and priorities simultaneously.
- Excellent project management skills, with a track record of tracking complex, multi-step processes to completion.
- Strong communication and interpersonal skills, with the confidence to liaise professionally with both internal traders and external broker firms.
- Ability to prioritise effectively based on shifting business needs.
Our Culture
At Nine Mile, we operate in a highly competitive and dynamic environment. Our success depends not only on our vision, technology, and strategies, but on the people who bring them to life every day.
We foster a culture that rewards open interaction, rigorous problem-solving, creativity, and teamwork. We believe helping others succeed is as important as individual achievement.
Challenge your ideas. Work with us.